Last updated: October 22, 2025
Welcome to Rewired Iowa! This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, forms, and communication channels — including SMS messages sent via our verified messaging services.
By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information:
Your name, email address, phone number, and any other information you provide when requesting a quote, scheduling a service, or contacting us.
Communication Data:
Content of messages exchanged with us via SMS, phone, email, or contact forms, including service requests, confirmations, and updates.
Usage Data:
Information about how you use our website, including IP address, browser type, referring URLs, and pages visited.
Cookies and Tracking:
We use cookies and similar technologies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use your personal information to:
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Provide and manage electrical services, including scheduling, estimates, and updates.
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Communicate with you via phone, SMS, or email about your service requests or inquiries.
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Send appointment confirmations, reminders, and service-related updates.
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Respond to customer support requests.
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Send marketing or promotional messages only if you have explicitly opted in to receive them.
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Improve our website, services, and customer experience.
3. SMS Messaging and Consent
When you submit your phone number through our website, contact forms, or social media ads, you consent to receive SMS messages related to your inquiry or service. These may include:
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Quote confirmations
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Appointment scheduling and reminders
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Service updates
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Customer support follow-ups
Message and data rates may apply.
Message frequency may vary (typically 1-3 messages per month).
You can opt out at any time by replying “STOP.”
For assistance, reply “HELP” or contact us at rewirediowa@gmail.com
Our initial SMS will clearly identify Rewired Iowa as the sender.
We will send a one-time confirmation message after you opt out and then stop messaging you.
We also honor reasonable opt-out requests expressed in plain language (e.g., “unsubscribe,” “cancel”), not just the word “STOP.”
We only send messages to individuals who have initiated contact or provided consent.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
SMS communications are provided in accordance with applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
4. Data Sharing
We may share your personal data with:
Service Providers:
Trusted vendors such as Twilio (for SMS delivery), website hosting, analytics, and payment processors who help us operate securely.
These providers are bound by confidentiality and data-protection agreements and are authorized to use your information only as necessary to perform their contracted functions.
Legal Authorities:
If required by law, court order, or to protect our rights or respond to lawful requests.
Business Transfers:
If our business is sold, merged, or reorganized, your general customer data may be part of the transferred assets.
This does not include mobile opt-in consent data used for marketing or promotional purposes.
Messaging / SMS Opt-in Data
Your provision of a mobile phone number and your consent to receive SMS messages (opt-in data) is collected solely to send you service-related communications — for example, appointment reminders, quote updates, or customer-support messages.
We will not share, sell, rent, lease, or otherwise transfer your mobile phone number or opt-in consent data to any third party or affiliate for marketing or promotional purposes.
This exclusion applies even in the event of a business transaction such as a merger or acquisition.
We do not use purchased, rented, or third-party-provided contact lists for SMS.
4.1 Consent Records and Retention
We maintain records of SMS consent (opt-in), opt-out status, and related messaging preferences as required by applicable laws and industry guidelines, and retain them only as long as necessary for compliance and our operations.
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, no transmission method over the Internet or electronic storage is 100 percent secure.
6. Your Rights
You have the right to:
- Access or update your personal information.
- Opt out of SMS or email communications at any time.
- Request deletion of your personal data, subject to legal or operational requirements.
To exercise these rights, contact us at rewirediowa@gmail.com
Mailing Address: 2612 E 48th St, Des Moines, IA 50317, United States
Phone: (515) 822-8132
Contact Form: Available on our website’s Contact Page